We repair your vehicle to it’s pre-accident condition and any damage that applies to the claim-Additional repairs will be your responsibility.

Occasionally, in the process of repair, we find previous damage to a vehicle unrelated to the accident. In this case, we would notify the owner of the vehicle and invite you to come and inspect the previous damage, at this time we would prepare an estimate to repair the previous damage. There are a [...]

By |2018-10-24T15:01:50+00:00October 24th, 2018|0 Comments

When can I wash my car?

You may hand wash your vehicle right away, in most instances. Caution must be taken when washing your vehicle that the surface of the vehicle is cool when spraying with cold water. Cold water on a hot paint can cause a discoloration. Always make certain, you wash your vehicle in the morning or when [...]

By |2018-10-24T15:01:49+00:00October 24th, 2018|0 Comments

What is the difference between OEM and Aftermarket parts and quality?

Aftermarket (A/M) parts are NOT made by the original manufacturer; typically they are made overseas and shipped to the U.S. as alternative replacement parts for various vehicles. In many instances the fit is not as accurate as the “original equipment manufacturer” (OEM); causing lines between the panels to have variances from front to back [...]

By |2018-10-24T15:01:49+00:00October 24th, 2018|0 Comments

How long will it take to repair my vehicle?

This depends on the insurance coverage confirmation at the beginning. We must have coverage and/or liability confirmation before the insurance company will authorize us to start repairs or order parts. We must also have your written authorization before starting repairs. Due to the variety of collisions and the different repair processes involved, and parts [...]

By |2018-10-24T15:01:49+00:00October 24th, 2018|0 Comments

How exact is the estimate you wrote for me?

The estimate we wrote is exactly that… an estimate. We attempt to be as precise as we are able to, but there are many variables in the process of collision repair. First, there is concealed or secondary damage; this is damage that is not visible or obvious until the vehicle is disassembled. Second, there [...]

By |2018-10-24T15:01:49+00:00October 24th, 2018|0 Comments

When is my Deductible due?

The deductible is due at the end of the repair when you come to pick up your vehicle. If you request a parts pre order, and the claim has not been approved, you may be required to sign an authorization of repairs and/or leave a deposit.

By |2018-10-24T15:01:49+00:00October 24th, 2018|0 Comments

Do I have to accept replacement crash parts?

No. Although insurance companies aren’t required to use Original Equipment Manufacturer (OEM) replacement parts, such as GM or Ford, you have the final choice of which parts will be used to fix your vehicle. However, if your company wants to use non-OEM parts, and you request more expensive OEM parts, you may have to [...]

By |2018-10-24T15:01:49+00:00October 24th, 2018|0 Comments